Crisis communications

In the most high pressure situations our consultants remain calm – they have handled the crisis you are experiencing before, including corporate conduct issues, operational failures, financial irregularities, product recalls, union activism, supply chain issues, employee disputes, customer complaints and more.

As soon as a company calls us, we will initiate the essential first steps, assessing the situation, developing scenario plans, crafting messaging, monitoring public response on media and social platforms, and coaching the spokespeople.

But before a crisis even occurs, we can prepare a company to handle their public relations smoothly, working with them on readiness training, developing crisis handbooks, drafting possible scenarios and messaging and training executives to face the glare of the media under pressure.